Our Services
At Fidelity Med Billing, we make patient billing simple, transparent, and stress-free — for both patients and providers.
Our Patient Billing & Statement Management service ensures that every patient receives accurate statements, clear communication, and multiple easy ways to pay.
We act as your virtual patient billing department, delivering a professional experience that improves collections and strengthens patient trust.
Patient billing goes beyond sending a statement — it’s about communication, accuracy, and compassion.
We handle every aspect of patient invoicing and payment coordination with a focus on clarity and compliance.
Our trained patient billing specialists manage calls, answer billing questions, send reminders, and help patients understand their balances — so you get paid faster without frustrating your patients.
Generating and mailing accurate patient statements
Managing online and phone-based payment options
Sending payment reminders and balance notifications
Handling patient billing inquiries and disputes
Setting up payment plans for overdue balances
Coordinating with insurance and billing teams for clarity
We treat your patients with the same professionalism and empathy as your front desk — ensuring every financial touchpoint builds trust, not tension.
FAQs
Yes. We manage the entire process — from generating statements to collecting payments and resolving patient queries.
Absolutely. We set up secure online payment options and portals for easy, contactless payments.
We send courteous reminders, offer payment plans, and follow up consistently — all while maintaining patient satisfaction.
Yes. Every message, call, and payment is handled securely under full HIPAA compliance.
Appointment
Let’s transform your revenue cycle today.
Book a free consultation call with our billing expert to discuss your practice’s challenges and see how Fidelity Med Billing can increase your collections and reduce administrative burden.
📞 Call us at +1 (214) 939-0894
📧 info@fidelitymedbilling.com
Your revenue deserves the same care you give your patients.
